It’s our life’s work!
A powerful team committed
to personal injury cases
Maria Diamond and Judy Massong
1411 Fourth Avenue | Ste. 765 | Seattle, WA 98101
Where Law and Medicine Merge
(executive, IT, HR, communications)
and outline their responsibilities beforehand. For smaller organizations,
consider selecting, after appropriate
due diligence, an outside consultant in
advance to perform tasks that can’t be
Practice, Practice, Practice.
Having a plan is a good first step.
Making sure everyone with a role to
play knows what to do and how to do
it is the next. Regularly test your plan
and consider, if you have the resources, inviting third parties to conduct
Technology consultants will tell you
that users don’t properly evaluate
technology risks (e.g., hard drive failure) until an event occurs, at which
point they over-value the risk. Which
is to say that individual behavior is
difficult to manage and, quite often, is
your biggest risk.
Educate. Those same technology
consultants will tell you there is no
firewall for stupid. Stated more kindly,
you don’t know what you don’t know.
The same is true for the people around
you as well as your clients. You should
make it a priority for you and your cli-
ents to appreciate the advantages as
well as the risks of utilizing various
technologies in your practice. Accord-
ingly, you should consider:
• Regularly educating your staff
and clients. A little bit of knowl-
edge goes a long way — e.g., email
guidelines, and data security best
practices. As with data breach plan
testing, this training should be an
• Regularly update computer operating systems with the latest security
protection or risk leaving a vulnerability in place for hackers to exploit,
as was recently revealed at the Oregon Secretary of State. 15
• Alert clients to the risk that forwarding your legal advice or updating their blog postings with it may
waive the attorney-client privilege.
• Remind clients that — even though
convenient — communicating with
you on someone else’s equipment
(e.g., the employer they may be asking you to sue) entails risk.